Trasparenza: raccomandazioni Bankitalia in esito all’esercizio di mystery shopping

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Apr 16 2024

Banca d’Italia ha pubblicato oggi gli esiti dell’esercizio pilota di “mystery shopping”, avviata lo scorso 22 settembre 2023 presso alcuni sportelli bancari, ed ha comunicato il futuro utilizzo di tale esercizio pilota per le successive finalità di vigilanza, a tutela del cliente…

https://www.dirittobancario.it/art/trasparenza-raccomandazioni-bankitalia-in-esito-allesercizio-di-mystery-shopping

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